Return & Exchange
Urban Geeks USA Return Policy1. All returns MUST BE made within 15days after receiving the merchandise. Restock fee may apply depending on the reason for return. Any returns after 30days will not be granted.
2. All returns MUST BE in the original condition as shipped. All items MUST BE unworn, with existing hang tag, price tag, main label, and in original packaging.
A full refund will be issued under the following condition ONLY.
- Received the wrong item
- Received damaged item
3. Restock Fee of 15% ~ 50% + Return Shipping Cost will apply on all returns except for the conditions where the merchandise is damaged or the buyer had received the wrong item.
4. Any returns after 15 days
Example: Changed Mind, Wrong Order, Wrong size, Better Price, Style not as Expected. ..Etc
5. If return reason is due to “Inaccurate Website Description”, Buyer must email what is described wrong before shipping or else return shipping cost + restocking fee will apply.